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When calling Dell Support, you usually have to enter the 'Express Service Code' of your system get a tech on the phone.
I tried this tool on a Dell E6320 but it didn’t work for the Service Tag, only the Asset Tag. Do you have or know of a tool/method for changing the Service Tag on a Dell Latitude E6320?
This is because the Service Tag (= serial number) is not exclusively made of digits, but the Express Service Code is (DTMF friendly).
I'm only storing the ST in my inventory, so is there a way to convert a Dell ST to an Express Service Code?
- Below are some examples of what Dell Service Tag (Svc Tag or Serial Number) stickers look like. Newer desktops. Newer laptops. Older desktops. Older laptops. Really old desktops-the tag is under the grey clamshell hatch. Really old desktops-view underneath the grey clamshell hatch. You can also go to a command line and paste the below command.
- Having recently setup Spiceworks and run a scan of my system I am wondering why some servers have 'Service Tag' and others have 'Serial Number' in the same place on the info pa. Dell - Service Tag vs Serial Number - Spiceworks General Support - Spiceworks.
- Serial numbers on Dell computers are often on a tag that reads “Service Tag Number” at the rear near the docking station connector. There is also a tool on the Dell site that allows users to find the serial number of a Dell device electronically.
- It looks like we are pulling the same serial number values for all devices, and then just naming the serial number a service tag if the manufacturer is Dell. I'd have to confirm that to be sure, though. These are the two WMICs Spiceworks runs to find the serial number, with the first taking precedence usually.
- Dell's service tag numbers are alpha-numeric sequences used as serial numbers for the equipment they sell. They are helpful when getting support, but must be converted to numerical sequences called Express Service Codes when using Dell's automated phone help.
Totor
TotorTotor
2 Answers
The Dell Service Tag is just a base 36 number (10 digits + 26 letters). If you convert it to a base 10 number, you get the Express Service Code.
To do so, from a
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Also, here is a simple PHP web page for doing so.
I am licensing this code under the GNU GPL licence version 2 or above, and the licence used on the stackexchange network, whichever you prefer.
TotorTotor
There is a number of sites that would do this.. Google is your answer, but here is a few direct from Dell site themselves.
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